> All preorders are OPEN! New arrivals are here.
001. No payment, no order! No deposits allowed as well.
002. Discounts will be given upon bulk purchase.
003. WELUVMEOW will not be held liable for any postage articles lost via normal mailing. 14000 mails and parcels are undelivered DAILY
To ensure that your parcel reach you safely, please opt for registered postage at an additional $2.50. It comes with a tracking number to aid you in tracking the parcel's whereabouts. However, do note that we will not be giving the RA number unless upon request.
004. Meetups are held at Macpherson and Toa Payoh MRT. Self collection is available and more information will be given upon selection of this method.
005. Items will reach within 10-14 working days. Working days do not include public holidays, saturdays and sundays. Do note that when items are out of stock, shipment may take longer. We'll do whatever we can to ensure the fastest shipment possible! PLEASE DO NOT ORDER IF YOU CANNOT WAIT.
006. When items have reached, it will all be despatched within 1 week. (Sorry girls, sometimes we have a terribly busy schedule!)
007. Please collect all items within 2 weeks of arrival!
008. No refunds or exchanges if item does not fit you. We'll do our best to provide you with the most accurate information when you're ordering. Color may also differ due to different monitor settings.
009. We reserve the rights to refuse any order.
0010. If preorders are closed, we will only invoice the new order forms when a new preorder is opened, as we will not want to earn a few more dollars to delay the shipment of previous spree. We seek your understanding on this issue!
0011. Items color may differ +/- 1 to 3 shades due to individual's different monitor color settings, and also due to lighting when picture is taken (sunlight, studio conditions etc.)
0012. Do give allowance of +/- 3cm for measurements stated, as all measurements are measured by hand and may have error.
We process orders via three ways:
1. Email orders to firstname.lastname@example.org
2. Order forms (SITUATED AT BOTTOM OF PAGE!)
3. Questions via formspring.me/sugarxheart
1. An invoice will be sent to you from SUGARXHEART.SALES@GMAIL.COM within 36 hours! Proceed to make payment and revert back to us with transfer details..
Do clear all doubts before ordering!
2. A confirmation email will be sent to you! All updates are done via mass email, so do not panic if you cannot find updates on site :)
3. Items have arrived! You'll be notified by mass email. Opt for collection method :)
1. Normal postage [3-5 working days]:
Normal postage articles do not come with a tracking number and WLM is not responsible for any lost mail.
Don't trust us? Top up an additional $0.20 to receive Certificate of Posting which shows that we have posted the item out.
Do opt for registered postage at an additional $2.50! We'll mail them every 2 working days.
2. Registered postage [2-3 working days]:
Comes with a tracking code at an additional $2.50.
3. Meetups (Macpherson MRT/ Toa Payoh MRT ):
There'll only be 1 mass meetup at each venue, usually on the weekends at noon.
4. Self collection @ MacPherson MRT area:
Available daily except Sunday from 5.45–10.00 PM. More details will be given upon this option.
5. International shipping:
We will be shipping via SINGPOST and following all charges as on singpost.com
Shipping charges will be dependent on weight. We will be using the shipment method that takes 6–8 working days, which we deem the most cost effective.
Places we've shipped to
Australia | Finland | New Zealand | Malaysia | USA | UK
All items are imported, hence the waiting time. Please do not order if you cannot wait.